Ring Doorbell Not Charging: How To Fix?

It has been quite a while since I bought my Ring Doorbell, and I have been very happy with it. I was able to tell deliverymen where to hide my parcels so that they don’t stick out to passersby and keep deliveries safe from porch pirates by using the app.

My Ring Doorbell had noticed that its battery was low, so I decided to charge it.

Leaving it to charge after hooking it up. Ring Doorbell Not Charging, however, when I checked up on it.

The situation could not continue like this, so I began researching to determine what the problem was and how I could correct it.

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As a result of my investigation, I compiled an exhaustive list of possible causes and troubleshooting tips that might help others in a similar situation.

If your Ring Doorbell Not Charging, make sure your Wi-Fi connection is strong and the charger or charging cable doesn’t have any problems.

What To Do If Your ring doorbell not charging

Ring Doorbell Not ChargingEnsure that a breaker hasn’t tripped in the circuitry of your home. In this case, you may need to replace the Ring doorbell battery. 

I’ve also covered how you can refresh the Ring App’s Battery Status, look for tripped circuit breakers and even contribute to long-term quality of life improvements such as maintaining a comfortable room temperature.

Refresh the battery status of the Ring app

You may experience a misleading feeling of your Ring Battery not holding charge while charging the device, as the Ring app on your phone shows low battery strength.

 For such a scenario, ring the doorbell a few times. You should now see the battery strength return to normal after refreshing the app.

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Connect your Ring Doorbell to your Wi-Fi connection to determine if it is connected

I discovered after the Live View of my Ring Doorbell didn’t work that the Ring Doorbell is WiFi-dependent.

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 The Ring app will not display the correct battery status if there is an issue with the Wi-Fi connection.

You can solve this by restarting your router, relocating it a little closer to the device, and then setting up your Ring Doorbell connection again.

Your ring doorbell will also be searching constantly for the signal if you have a weak signal.

You may think the device isn’t charging since the battery drains faster.

You Should Check That Your Doorbell’s USB Charging Cable Is Not Damaged

Check that the cable connecting your Ring Doorbell to your computer is functioning properly if it isn’t charging via USB.

To Charge another appliance using the cable. If the problem persists, switch to a different USB cable.

Check that the ring charger is working

Charge your smart doorbell battery using the charger you choose, as long as it’s powerful enough.

When using a 2.1A charger, the battery can be fully charged in approximately 5 to 6 hours.

You won’t be able to fully charge your battery if you are using an insufficient charger. With an insufficient charger, your battery will take much longer to charge and may not even be completely charged.

To solve this issue, you would either need to switch chargers or charge the device using another device, such as your computer.

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Ring doorbell batteries may be damaged

 Your battery may have lost its ability to hold a charge.

Depending on how often you use the ring, batteries can last six to twelve months.

High temperatures (over 100°F) can also cause these batteries to deteriorate faster. As a result, their life will be shortened.

There’s also the fact that Lithium-ion batteries should not be fully discharged since these are used in doorbells.

If you wish to prolong the battery’s life, ensure that you don’t completely drain it.

Circuit breakers that have tripped should be checked

You should be able to charge the battery automatically when you have a hardwired Ring Doorbell.

Consequently, if your home circuitry isn’t working properly and the Ring app indicates that the battery isn’t close to being fully charged, this might indicate a problem with your home electronics.

If You might not be getting enough power to charge your Ring Doorbell battery, based on the battery strength shown in the app.

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It is therefore necessary to ensure that the circuit breaker apparatus is functioning properly and that no trips have occurred.

If You might not be able to charge your doorbell battery if your breaker tripped recently.

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Your doorbell transformer should be tested for voltage

If Circuit breakers work properly; the transformer voltage needs to be checked.

In order to do this, you need to ensure that your wiring has been correctly installed.

The voltage of your transformer needs to be verified once you’ve verified this.

 The battery of your device might not be charging correctly if the voltage is lower than 16V.

Your transformer might need to be changed in such a case.

No matter whether your transformer works perfectly, it is possible for the voltage of your doorbell to be lower than your transformer.

There may be a problem with your transformer and Ring device because of the long wired connection between them.

If you compare the transformer at your Ring device to this, you might experience voltage drop.

If you need more power, you may have to get a better transformer or change your wiring in your home.

If Ring Doorbells may blow their transformers if you provide too high a voltage.

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Are you still having problems with your Ring doorbell charging? Try these troubleshooting tips

Ring Doorbell Not ChargingTemperature must be optimal

My experience has taught me that these devices don’t seem to be as helpful when it’s cold.

It is more difficult to charge the device when the temperatures are dropping and the battery capacity is declining.

The ring doorbell battery life of my device has been a problem throughout the winter, which led to me conducting a bit of research.

I resolved the issue by using these measures because the ring battery wasn’t charging, resulting in the Ring camera not turning on.

 Having contacted Ring Customer Support for more information, they provided the following reply: At 36°F, the battery has trouble holding charge, resulting in the battery requiring more frequent recharges.

Despite hardwiring, it may not be possible to charge the battery below 32°F. If the device is cold enough to fall below -5°F, the battery may stop working completely, rendering it useless. 

In this case, Ring recommends bringing the device inside at colder temperatures and keeping it fully charged at all times by charging it at regular intervals, bringing it inside, and putting it out immediately as soon as the weather gets warmer.

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It is the only way to resolve this problem, regardless of how inconvenient it is.

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The Ring Doorbell may be faulty

Ring Doorbell Not ChargingThe battery on your doorbell still does not charge after you have tried all these troubleshooting tips.

For this reason, contact Ring Customer Support, which would be able to provide you with a thorough analysis of the problem.

Occasionally, my Ring Doorbell would not ring, it would get delayed, or it wouldn’t connect to WiFi . I’d even been looking into alternative doorbells, as I’ve experienced trouble with my Ring Doorbell .

In addition, if your device is defective, it could also have charging issues.

Customers who have a defective device can get it replaced or repaired for free through Ring’s one-year warranty for smart doorbells.

Due to the fact that the company is entirely in charge of whether they fix or replace your device, there is no guarantee that you will be able to solve your problem in this way.

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Our lives would not be complete without making sure our Smart Home accessories have healthy batteries.

In no time, you will be able to figure out what is wrong with your Ring Doorbell when ring doorbell not charging.

I thoroughly enjoyed using the Ring Doorbell, ranging from its intuitive build to its Live View feature, which lets you see the video doorbell’s live feed.

Frequently Asked Questions

Is it possible for ring doorbell batteries to go bad?

Definitely. Battery drains much faster or does not get charged if you use doorbells that have been in use for some time. 

What is the procedure for resetting the battery in my ring doorbell?

Ring Doorbell batteries can be reset by removing the front surface of the device.

To reset the camera you would need to hold the reset key down for more than 10 seconds.

After this, it can be released. You would now notice the light on the front flashing once or twice, which indicates that the battery has been reset and that the device is restarting.

Does a ring doorbell have a battery that can be replaced?

Certainly. It’s super easy to replace the batteries in most Ring doorbells since most are battery-powered.

However, the Ring Video Doorbell 2 and the Ring Video Doorbell cannot be removed easily because the batteries are not removable.

The Ring Doorbell 3 Plus, for instance, is completely hardwired, so it does not require any batteries.

What is the battery life of the ring doorbell?

The Ring Doorbell’s battery life is claimed to be between six and twelve months.

Battery life is however shorter when they are actually used, typically only around 1 to 3 months on a full charge.

How come my Ring battery dies so quickly?

Weak Wi-Fi signals, a high number of motion alerts, continual use of the live streaming feature, and extreme temperature are the main factors that may cause a Ring battery to die so quickly.

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