Several factors can cause Vizio SmartCast TVs to go blank, including software failure, slow Wi-Fi connections, or poor network settings. Some Vizio SmartCast TV models can also suffer from actual hardware problems in rare cases. There are a few things that you need to do in order to solve the Vizio SmartCast not working issue.
We have a fix for Vizio Smartcast not working, and it’s a common issue! When using Vizio Smartcast, you might receive messages such as “Smartcast Starting Up Please Wait” or “Smartcast TV Not Available.” Clicking on “Update Now” usually fixes the issue.
Troubleshooting and diagnosing Vizio SmartCast Not Working
A black screen suddenly appears while watching a movie. Neither pressing the power button nor not pressing it seems to make a difference. Still, you can’t get back to your movie even after pressing the remote again. A common Vizio SmartCast TV not working problem often leads to frustrated users or even those who give up trying to resolve it.
1. Vizio TV should be rebooted
Try restarting your Vizio SmartCast device if it’s still not working. By restarting the TV, you can determine if the issue has been resolved. After rebooting all the devices you use to control SmartCast, as well as the smartphone or tablet you are using, launch SmartCast again.
2. Vizio Smartcast not working issue can be caused by no internet connection
In order to stream media or apps with Chromecast, your TV and internet connection must be compatible. Try troubleshooting your WiFi or network connection if it isn’t working. To use this feature, your TV must be connected to the Internet. Using your remote, select the Network option (Network Status) to verify your WiFi connection.
Before watching a 4K or HD movie on your TV, make sure it is connected to the internet. In this way, you’ll be able to take advantage of all the great features and apps that your smart TV offers. Select Network, then Test Connection from the menu on the remote to test internet connection.
3. You should power cycle your television
An issue with Vizio TV Smartcast App not working is more likely caused by a software error. Your TV can be turned on and off to fix the problem.
A power cycle can fix the Vizio SmartCast App not working. All TV settings are erased when you power cycle your TV. You will need to re-initialize all the temporary settings after turning it back on. As soon as SmartCast is back online, the service will be available again.
For a device to reconnect to its manufacturer’s servers, it must undergo a soft power cycle. In most cases, manufacturers use this process to assist users in connecting, rebooting, or updating their devices. With a soft power cycle on your television, you can resolve wireless connections, setup and configuration, and network connectivity issues
Soft power cycles can be performed as follows:
- You can access System/Settings by pressing the Menu button on your TV remote.
- Select Reset & Admin from your TV’s screen.
- From this screen, choose Soft Power Cycle.
- If you have a router and a modem, make sure they are unplugged.
- Once both devices have been turned on, verify the Vizio SmartCast TV works.
The following steps should be followed if the above method does not work:
- The power button on the TV or the remote control can be used to turn off your TV.
- The back cables can be used to cut off the TV from the power source.
- Keep the power button pressed for about 25-35 seconds after unplugging the TV.
- Connect the TV to the power source using the cords at the back.
- Allow the TV to sit for 20-30 seconds with the power button pressed.
- Turn on the TV and wait a few minutes before pressing any buttons (except the power button) on the remote or the TV.
Changing the TV’s power cycle is the easiest way to determine whether there is an issue. Several seconds should be spent pressing and holding the power button on the back of a TV. When customers experience problems with your product, we recommend offering them this tip – most issues can be resolved by holding down a button.
4. Router/Modem must be power cycled
Try power cycling your router if it is experiencing sluggish performance. After 60 seconds, turn off the device when the power button blinks. The same button needs to be pressed again if you wish to restart it. The router can also be unplugged and replugged.
Re-establishing a connection to the WiFi network is required by the Smartcast. You may have to wait a few minutes for your router’s lights to turn green before you can reconnect.
5. Reset Vizio TV to Factory Settings
Vizio Smart TVs are known for their quality as well as their design. Even the most powerful programs can become buggy at times, or they can stop working altogether. Changing the device’s settings back to their original settings will restore their original state. Vizio Smart TVs can be factory reset using built-in settings, so you can begin resetting your device right away.
Resetting your TV to factory settings is an easy and quick way to restore it to its original settings. You can restore the original state of the device whenever you perform a factory reset.
Follow these steps to factory reset your Vizio TV if you have an issue specific to it:
- Press Menu (or select it with your smart remote or app), if you have one.
- Your TV can be reset to factory settings by going to System > Reset & Admin.
- The factory reset can be confirmed by tapping Yes.
In a few seconds, the TV will restart automatically after being reset. Restarting takes between 1 and 2 minutes. Once your device is connected to Wi-Fi, you’ll need to change its settings.
6. Your network’s DHCP settings need to be updated
Android and iOS versions of the Vizio SmartCast App allow you to control your TV, sound bar, and other devices. You may experience this problem if your network is not optimal or if your DHCP settings are incorrect. It is possible that you may encounter problems with Vizio SmartCast App not working or having difficulties logging in. It can be caused by these factors if the Vizio SmartCast App is not working.
Keeping track of IP addresses can sometimes prove to be a difficult task. DHCP assigns IP addresses to every device on your network, including your printer and tablet. It’s easy to share files or run a website with no complicated router setup required.
Devices on a network are typically assigned IP addresses by the DHCP server, which is usually configured on the router.
Sometimes, the SmartCast system on Vizio TVs loses its DHCP module and becomes unresponsive. This would result in Vizio SmartCast not working since the TV would not receive an IP address. It will be necessary to manually set the TV’s IP address in order to resolve this issue. The LAN information from the device will be entered into the router’s settings.
Update the DHCP settings on your network by following the instructions below:
- Open the browser after turning off the smart cast TV.
- In the URL bar, enter your IP address, default gateway, and domain name server, if possible. Enter the IP address (where X is the last two digits) in the URL bar if not already done.
- Password and username must be entered.
- From the menu, choose Settings.
- Under Advanced, Network Settings, or Local Network Settings, you will find the DHCP tab in your router’s firmware. You can usually find the DHCP option on your router’s configuration page next to the wireless or LAN options.
- Disable and then re-enable the DHCP option if it still isn’t working after you have enabled it.
- Exit the setup after saving your settings.
Once your TV has worked, but you still have trouble with your router and IP address, it’s time to look for a fix. Try Google’s DNS servers (22.214.171.124 or 126.96.36.199) and see if that fixes the problem, which is usually a router setting issue.
7. Make sure your Vizio TV’s firmware is up-to-date
It has become a habit for Vizio to release software updates every couple of months for its TVs. Vizio Smart TVs occasionally receive updates that include bug fixes and new features, such as the ability to take screenshots.
Software updates are available in the settings menu if your TV needs them. A list of firmware versions and their release dates can be found there. It is possible to manually update your TV if it doesn’t appear to have any updates.
Updating Vizio SmartCast TV may be necessary if it is not working correctly.
You can update your Vizio TV’s firmware by turning it on and clicking the menu button. You can then select “System” by scrolling down. “Check for Updates” will alert you when an update is available. Updates will now be checked automatically by the TV.
Smartcast updates automatically download and install them, and then your TV restarts on its own to ensure they are applied. Additionally, Vizio’s website, vizio, has a Smartcast update center.
When your TV is experiencing a problem, you can contact Vizio’s support team rather than calling your local retailer. To determine whether you are eligible for technical support, check your TV’s warranty for repair or replacement procedures.
There is an internet connection on the Vizio TV, but the apps do not work
Have you experienced problems with Vizio TV apps? There is a possibility that your experience will be similar to that of a Vizio customer. Uninstalling and reinstalling SmartCast resolved this issue for me.
With Vizio Smart TVs, users can access a variety of apps via their smartphones and Wi-Fi. These apps are not compatible with televisions not connected to Wi-Fi networks. Following the onscreen instructions will fix this problem, which is a common one.
Soft power cycles can resolve issues with Vizio Smartcasts.
Reset your machine by clicking “System” > “Reset & Admin” > “Soft Power Cycle” on your remote.
By doing so, the Smartcast will be powered off and then turned back on.
What is the cause of my Vizio TV Smartcast not working?
It’s not always a hardware issue that causes your Vizio smartcast to stop working. It is possible that the Netflix app is glitching, your device has been stolen, or you are not logging in properly. Troubleshooting is the key to resolving any issues you may encounter with your device and your entertainment system, regardless of how it stopped intelligently controlling your system.
The first step in configuring your Vizio smart TV is to connect it to your WiFi network. Check for updates and reset your SmartCast TV if you are still unable to connect.
Vizio Tv Doesn’t Support Smartcast?
It is possible for this issue to be caused by a variety of factors. There may be a bug in your SmartCast app, or the firmware on your TV needs to be upgraded. SmartCast bugs are always resolved as quickly as possible, regardless of their cause.