Hisense TV Remote Not Working – Complete Instructions to Fix It 2022

What can you do if your Hisense smart TV remote control is not working? Have you recently bought a Hisense Smart TV, only to discover that the remote control is not working? You’re not the only one! Hisense TV owners frequently encounter this problem. Hisense cannot be blamed, however; their remotes are based on universal remotes created by one of the world’s leading remote manufacturers. They make different remotes for different brands and models of TV. In addition, as a replacement Hisense smart TV remote app can also be used if Hisense smart TV Remote is not working.

Don’t worry if you’re having trouble with your Hisense smart TV remote control and its not working! Learn how to troubleshoot your remote by reading on!


Hisense TV Remote Not Working – How to Fix It?


If it’s not working, you can attempt a few fixes to fix your Hisense smart TV remote control if it’s not working. Make sure the Remote’s batteries are still good by checking them first. Replace the batteries if they are low or dead. If not, try resetting the remote by removing the batteries, pressing and holding the power button for 30 seconds, and then replacing the batteries.

Alternatively, try unplugging the TV if the batteries are good, but the Hisense smart TV remote control is still not working. You can then drain any remaining power from the TV and allow it to soft reset, which may resolve problems with the TV remote. Make sure the TV and remote are connected properly. If the connections are good, see if the remote works on other devices.

You may need to contact Hisense customer support if none of these solutions work.


✅In short word,


Unplug your Hisense TV from the wall.

Re-pair the TV remote with it.

Remove obstructions from the IR Sensor.

Make sure the Remote’s IR sensor is working.

Reset the Hisense remote’s battery.

Replace the old battery in your Remote.

Last but not least, update your TV’s software.

Below, I’ll cover all of these methods in further detail, including what you should do in order to fix the “Hisense smart TV remote control not working” problem. Here you will also find basic troubleshooting for each issue, which may save you time.


  • Unplug your Hisense TV from the wall

It may seem simple at first. The most common method to get your Hisense smart TV remote control to work again is to unplug your TV from the wall socket. Wait for at least 60 seconds after unplugging. Make sure it has been at least a minute before plugging it back in. While your Hisense TV is unplugged, press the power button for 30 seconds. Make sure you are pressing the power button on your TV, not the remote!

If any power remains in the TV, it will soft reset. This isn’t the same as simply turning the TV on or off! Plug the TV back in after 60 seconds, and the problem should be resolved. Here are a few solutions you can try if your Hisense TV remote still is not working.


  • Re-pair the TV remote with it

Your Hisense smart TV remote control may also not be working because it’s no longer paired with the television. The remote control can disconnect from the TV due to a fault or an unusual movement. In this case, you will need to re-pair your Remote with the TV in order to get it working again.

Normally, the remote and TV pair automatically when powered on or after a reboot, but sometimes you’ll need to pair them manually. Here are the steps to fix your not working Hisense remote with the TV:

Take a step back from the TV and turn it on.

You can point the remote at your Hisense TV.

Press the OK button on your remote control once.

Continue pressing the key until a message appears on the screen confirming that the remote control has been identified.

When the remote has been paired, try some of the menu commands.


  • Remove obstructions from the IR Sensor.

Another major issue is a blockage between your Hisense remote and your television, such as walls and furniture. Your remote uses an infrared signal, and your TV has an infrared sensor, so both of them must be able to transmit this signal without interruption.

If your remote won’t work with your Hisense TV, move your TV to a different location or point the remote at the TV’s sensor properly. The IR sensor may be dirty. Because of this, the Hisense remote does not transmit signals well. Clean the sensor thoroughly with a soft cloth and see if the problem is fixed.


  • Make sure the Remote’s IR sensor is working.

Each remote and TV uses an IR light to transmit and receive messages. It could be the exact cause of this problem if this light on your Hisense TV remote is not working. Verify that the infrared LED on the front of the remote control transmits signals or that the red indicator light on the power button is on. [(Depending on the model of the remote control)]

Infrared signals are invisible to the naked eye. Thus, you won’t be able to see it with the naked eye. Using your smartphone camera is one of the best ways to check whether your IR sensor is working. To check, follow these steps:

View your Hisense TV remote through the camera app on your phone.

Any button or set of buttons on the remote can be pressed.

Every time a button is pressed on a functional remote, a red light will blink through the camera screen.

The remote may be damaged, or the batteries may be dead if no red light flashes. You should either replace your Hisense TV remote with a new one or change the Remote’s battery.


  • Reset the Hisense remote’s battery.

If cleaning the IR sensor and disconnecting the Hisense TV from the wall didn’t work, remove the batteries from your Remote. Remove both batteries from the remote completely after removing the batteries; press and hold the power button for 30 seconds. Repeat for a total of 30 seconds!

Put the batteries back into your remote after the time has expired and see if it works. If the Hisense TV remote is still not working, remove the batteries from your remote and hold the power button for 60 seconds. The remote will be totally reset by draining any residual power it may have. Reinstall the batteries and check to see if it works.


  • Replace the old battery in your Remote.

Battery life is affected by several factors, including quality, temperature, and damage. Check your Remote’s batteries for chalky white powder, solidified granules, or green coloration on the top and bottom. A defective, old, or damaged battery can cause corrosion.

In case of corrosion, remove the batteries as soon as possible and dispose of them properly. Next, clean the terminals and replace the batteries in the remote to prevent corrosion.


  • Update your TV’s Software

The latest version of the software may be installed on your smart TVs on a regular basis by Hisense. The majority of updates are performed automatically, but sometimes you may need to update the software manually. If you are behind on upgrades, your remote and TV may behave strangely, be slower than usual, or not connect to certain apps.

Alternatively, outdated software can cause a menu item to be selected incorrectly on the screen or a remote to not pair properly with a TV that did not previously work. To manually check that, follow these steps:

Select the Settings option from the main menu.

Select the Network and Software Update options.

If you notice an update is available, install it right away.

After the update has been installed, your TV will restart itself. Test a few other commands to see if your issues have been resolved.


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Alternatively Use Hisense TV Remote App:

Nowadays, smartphones are like extra limbs that we use to do everything from taking pictures to booking holidays. So, if your Hisense smart TV remote control is not working you can try the Hisense TV RemoteNOW app, your smartphone becomes an extension of the Hisense TV remote, allowing you to use it as an additional remote control for convenience and connectivity. The Hisense TV RemoteNOW App is compatible with all Hisense Series S8, Q8, P, and R TVs. 

Learn more about the Hisense TV RemoteNOW app if you have any of the models listed above. 

It works just like a remote control

Hisense TV RemoteNOW app works like a virtual remote control and can be used instead of your traditional remote to change channels, adjust TV settings, and more.


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  • Stream media directly from your smartphone

Using Hisense TV RemoteNOW, you can play media content directly from your smartphone to the TV with minimum effort. As long as your TV and the smartphone are connected to the same Wi-Fi network, the Hisense TV RemoteNOW app will detect the TV and reveal all streaming and control options instantly. As a result, you can do everything from stream content to view personal photos and videos directly from your smartphone. 


  • Compile a list of all your favorite content

Consider the Hisense TV RemoteNOW app as an extension of your TV that allows you to access all your favorite content in one place. Add a show you’re watching to your favorites by opening the app. Furthermore, this smart technology will learn what you like to watch and suggest similar content. There are also big players like Netflix, YouTube, Stan, Amazon Prime Video, and Freeview Plus available to browse through and enjoy.


What should you do if nothing works?

If you have tried all of the above methods and your Hisense TV remote is still not working, then you should purchase a new remote control. You can purchase a new remote control on Amazon.


Last word about this Article

As a result of my research, I tried my best to provide you with information on how to fix it if your Hisense TV remote is not working. If you have any further questions, please feel free to ask. Stay healthy and prosperous. See you in the next Article.


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