Hisense TV Keeps Turning Off? – Instant Methods To Get It Fixed

The Hisense TV has been great for the past couple of months, and I’ve been catching up on some shows. However, there are some instances when, for a variety of reasons, Hisense TV keeps turning off.

There was nothing wrong with everything until a few weeks ago when there started to be problems with the TV.

Occasionally, the Hisense TV keeps tuning off in the middle of a show, so I have to manually turn it back on in order to continue watching.

I had to unplug and plug back in the TV at times when it wouldn’t respond to my remote.

Having no idea what was going on, I went to the internet to find out why Hisense TV keeps turning off. There were several people in that forum who had similar problems to me.

Myense’s online support material and forum posts, even archived ones, helped me figure out how to fix the Hisense TV keeps turning off problem.

In the end, I had plenty of information to help me solve my problem after several hours of thorough research.

In this article, I share everything I tried in order to solve the problem of my Hisense TV that would repeatedly turn off after a few hours of effort.

As a result of reading this post, you should be able to fix the Hisense TV that keeps turning off randomly.

One of the most effective way to fix your Hisense TV that keeps turning off is to restart it or power cycle it. If that doesn’t work, you might need to restore the device to its factory settings if that doesn’t work either.

Keeping reading to learn how you can reset your Hisense TV and when a professional should be contacted.


What is the reason why my Hisense TV keeps turning off?

It’s possible that your Hisense TV keeps turning off for various reasons, so understand what the possibilities are so you can fix it.

Power supply issues, whether with your power line or the TV itself, can sometimes cause restarts.

A TV usually has two main boards, the first for the power supply and another for the main board. Any problem with either of those boards could cause the TV to restart randomly.

In addition to power supply problems, software glitches can also be the cause, which might have forced the TV to restart or shut down.

If there is a problem with the internet connectivity, the TV can sometimes turn off, although this is not common.

We are now able to fix the main sources of errors now that we have a better understanding of what causes them.


Can there be a way to prevent a Hisense TV that keeps turning off?

Follow the troubleshooting steps in the following sections to fix your Hisense TV that keeps turning off.

There are fixes for almost everything, including hardware, software, and firmware.

While we tackle the Hisense TV keeps turning off for no reason, we’ll look at power supply issues, TV driver issues, and more.


Does it seem to be a mystery why Hisense TV keeps turning on?

Make sure you are not accidentally pressing any of the buttons on the remote control of your Hisense TV if it keeps tuning on randomly.

Make sure that you check the power button on the side of the TV to see if it is jammed or otherwise inoperative.

It’s possible to schedule your TV to turn on with a smart home assistant, so make sure that feature isn’t working.


There is apparently something wrong with the Hisense Roku TV driver.

The Hisense Roku TV keeps turning off when connected to a computer or laptop because of a driver issue.

Once your computer’s drivers are updated, try connecting your TV to it once the drivers are updated.

Windows drivers can be updated by following these steps:

  1. You can do this by pressing the Windows key on your keyboard.
  2. By typing the word Device Manager into the search box, you will be able to find Device Manager.
  3. By selecting Device Manager, you will be able to access it.
  4. You can find Display and Display adapters by scrolling down.
  5. Both lists should be expanded.
  6. For each entry in both lists, select Update driver from the menu.
  7. You can find and install the latest drivers from the internet by following the steps in the update wizard.

On a Mac, follow these steps:

  1. On the top right of the screen, click the Apple logo.
  2. Go to the System Preferences menu.
  3. Select Software Update from the menu.
  4. If any updates are mentioned here, install them.


Your Hisense TV needs to be restarted.

No matter what brand of Hisense TV you have, rebooting it is one of the easiest ways to fix it.

Restarting the Hisense TV can sometimes resolve whatever issue you’re experiencing, and it doesn’t take long.

Restarting your Hisense TV is as simple as this:

  1. Take hold of the Power button on the remote and point it at the TV.
  2. Press the Power key again after waiting at least 30 seconds.

Wait a bit after restarting the TV to see if it turns off again.


The best solution is to power cycle your Hisense TV in order to fix the problem.

As long as power is flowing through the components, a remote restart does not affect the hardware.

It may be necessary to power cycle the TV again after stopping all power to it to troubleshoot most hardware issues.

You can power cycle your TV by following these steps:

  1. The TV should be turned off.
  2. Take the TV off the wall and unplug it.
  3. Before reconnecting the TV, wait at least 30 to 45 seconds.
  4. The TV should be turned back on now.

After power cycling the TV, check to see if it turns off.


Make sure that your cables are properly functioning before attempting to use them.

The TV may lose signal or randomly turn off when HDMI or power cables are faulty or damaged.

Hisense TVs also have HDMI-CEC, so it may think it’s being told to turn off if there’s something wrong with the HDMI cable.

Make sure all the end connectors of your cables are clean and check for any physical damage.

You can test the HDMI cable on another display to make sure it’s not the cable that’s causing the problem.

It’s not just the TV that’s having problems if your power or HDMI cables are damaged or frayed. It is also possible that this could pose a potential fire hazard as well, so there is an added risk.

To replace your older cables, you may want to consider Belkin’s PWR+ power cable and HDMI 2.1 cable.


The most practical solution would be to swap to another power outlet.

Issues with power supply can occur not only with the TV, but also with power sockets that can’t supply enough power.

Eventually, this will lead to the Hisense TV keeps turning off at unexpected intervals without any warning, which can damage your TV in the long run.

If you plug the TV into another outlet, you can narrow down the possibility that it could be the power socket.

When you try another socket, your TV should stop having issues unless your home isn’t getting power.

It may not be the socket that is causing the problem if the situation remains the same and the Hisense TV keeps turning off.


If your Hisense TV is set to Energy Saving, you should turn it off.

Sometimes, the Energy-saving mode on your Hisense TV can be overzealous and turn the TV off without warning if it thinks it isn’t being used.

Make sure that the TV turns off again when you disable this option.

Turning off the features is as follows:

  1. The TV’s menu should be open.
  2. Select Settings from the menu.
  3. Make sure Energy Saving is selected.
  4. Set the TV to the best energy-saving setting while not letting it become too aggressive.

It is a good idea to verify if the Hisense TV keeps turning off again after you turn off the energy saving feature.


You might wish to examine your sleep time setting.

The sleep key on your Hisense TV remote may have been mistakenly pressed, causing the TV to turn off.

This setting can be changed by following these steps:

  1. You can do this by pressing the Sleep button on the remote.
  2. If the Sleep display appears on the screen, keep pressing the button until it disappears.

Wait until the TV turns off after you turn off sleep mode.


It is possible that there is something wrong with the power supply.

You may have a power supply issue if your Hisense TV keeps turning off without you doing so.

It may be necessary for you to replace it if it has been damaged by a recent power surge or outage.

You can’t replace the power board on your own because it contains a few high voltage components.

Contact Hisense support if you need a professional to repair the power board on your Hisense device.


Your Hisense TV may need to be updated with a firmware update.

Update your firmware regularly, since outdated firmware can have issues creeping up over time.

Typically, firmware updates come only once or twice during a product’s lifetime.

A Hisense smart TV’s firmware can be updated by following these steps:

  1. On your remote, press the Settings button.
  2. It is possible to update your device by going to Support > System Update.
  3. Activate the Auto Firmware Update feature.

The smart TV will automatically detect and install all firmware updates.

A USB stick is required for updating non-smart TVs that cannot be connected to the internet.

You can update the firmware on your non-smart TV by following these steps:

  1. Get a USB flash drive with 8 gigabytes of space.
  2. If you wish to obtain assistance, please contact the Hisense Support team.
  3. We’ll help you update your Hisense TV’s firmware and guide you through the process.


After the firmware is updated, you should make sure that the TV does not turn off.


The factory settings on your Hisense TV can be restored by resetting it.

If none of these fixes work for you, it might be a good idea to try resetting the Hisense TV to factory defaults.

You might find our general guide to TVs turning off unexpectedly helpful before proceeding.

All custom settings will be removed and all accounts on the TV will be logged out if you restore the default settings.

During the process, any apps that you currently have on your TV will also be uninstalled as part of the uninstallation process.


You can reset your Hisense smart TV by following these steps:

  1. On the TV, open the menu.
  2. As a matter of fact, you are able to access Advanced System Settings from the System menu.
  3. Reset everything to factory settings by selecting Factory Reset.
  4. Restart the TV once it has finished restarting.

For older Hisense TVs, follow these steps:

  1. For 15 seconds, hold down the Exit key on the remote control.
  2. It is now possible to restore the device to its factory defaults using the Factory service menu.

It is important to make sure that the TV does not turn off by itself again after it has been factory reset.


If your Hisense TV keeps turning off, make sure the internet connection is working properly.

It is also possible for the TV to turn off unexpectedly if you have spotty internet.

Your internet connection needs to be working properly right now.

To check if your Wi-Fi router is functioning properly, make sure all lights are on and there are no warning lights.

Ensure that all your other devices can access the internet by checking them as well.


It is of utmost importance to check whether or not your Hisense TV’s warranty is still active.

The first thing you should do if you can’t fix an issue with your TV is to verify whether it is still under warranty.

You might be eligible for free repair or replacement if you bought the TV less than a year ago.

It may be possible to claim a free repair from Hisense Support when the TV is still under warranty.


Your Hisense TV needs to be replaced.

After a few years of use, any piece of technology, including Hisense TVs, starts to show its age.

Your TV might need to be replaced if it is frequently shutting down or experiencing similar issues.

In my opinion, you should get a Hisense ULED TV or a Sony or a Samsung ULED TV if you can afford it.


Contact Support.

When you are at your very end trying to get the Hisense TV up and running, you might want to consider getting in touch with Hisense support.

By sending a technician and handling your warranty claims, they can help you repair your TV.



This is a common issue with older TVs that need to be replaced anyway, which is why Hisense is such a great brand.

With the newer Hisense TVs, you will be able to mirror your iPhone screen so you can watch almost everything you want.

An excellent Google TV platform and a high-resolution panel make a Hisense TV a great choice.



In what position is the reset button on the Hisense Smart TV?

Hisense TVs usually have a reset button behind the control buttons and ports.

You can also reset the TV using the settings menu if you cannot locate the button.


Does a Hisense TV have a power switch?

The power button can be found on the sides and the front of the Hisense TV if you look carefully.

On the button itself, there should be a clear label and the button should be easy to press as well.


Are Hisense Smart TVs equipped with a sleep timer?

By pressing the Sleep key on your TV remote, you will be able to access the menu by pressing the Sleep button on the remote.

You can also find Sleep mode by going to the Settings menu or looking for a clock icon.


In what way can I find out the model number of my Hisense TV?

You can find out what Hisense TV you have by checking the label on the back or sides of the television.

The model number can be found under a barcode, which can be found on the product packaging.



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