In the event that someone else attempts to access your account without your authorization, you may receive an Amazon OTP text message.
There are two possible meanings for an Amazon one-time password (OTP) text. Either to complete a high-value delivery or to gain access to your account via two-factor authentication (2FA). The emails are real and genuinely sent by Amazon to protect your account and deliveries. If you do not even try to log into your account, you will receive an Amazon OTP text message.
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It was unexpected for me to receive an Amazon OTP text message
A two-step verification (2SV) or Amazon OTP text message will be required when logging into your Amazon account from a new device or browser.
The 2SV code (Amazon OTP text) should be entered after you have entered your username and password. Nowadays, it’s pretty standard to add this level of security to your account.
You receive the Amazon OTP text out of the blue because someone is trying to log into your Amazon account.
Amazon Delivery OTPs Vary
An Amazon delivery OTP is a code that you must provide to the delivery driver before the package (usually a high-value item) can be accepted. While Amazon sends delivery OTPs via text in some countries, it only does so via email in the U.S.
You will receive a 2SV code via text if you receive a code from Amazon in the U.S. It is for accessing your account, not for deliveries.
What to do if you didn’t request the Amazon OTP text but you received it?
A 2SV code (Amazon OTP text) that appears out of the blue should be ignored. The code should not be shared under any circumstances. Your Amazon account is protected by this code, which is for your eyes only.
Avoid clicking on links you receive in an Amazon OTP text message if it seems suspicious. Links are not included in Amazon 2SV/OTP text messages, only the code. It’s likely that a text message containing a link is a scam designed to steal your personal information.
Although your Amazon account is technically secure, anyone who attempts to log in to your account will need the 2SV code (Amazon OTP text), so your username and password are probably in the hands of the scammer. If you haven’t already updated your password, do so now. You may be vulnerable to hacking your other accounts if you don’t use strong passwords that are unique, at least 12 characters long, and include uppercase and lowercase letters, numbers, and special symbols.
You can use 1Password if you need a tool to help you generate strong passwords that you can access securely from anywhere.
Moreover, you can sign up for 1Password for free for 14 days and then pay $2.99 per month afterward, which is a small price to pay for the peace of mind it provides.
A family plan is available, and 1Password is currently offering 50% off for the first year.
If you’re the victim of a scam, the first thing you might wonder is how they got your login information? Several methods are available, including:
- An incident involving data breaches
- A hacking attack
- Phishing attempts (including malware) that are successful
Have you received a call from an Amazon Representative?
Attempts to access your Amazon account may be made by scammers pretending to be Amazon representatives. To fix a problem, they may ask you for the Amazon OTP to verify your identity/account. It could be a scam!
It’s never a good idea to give out 2SV codes, OTP codes, or 2FA codes to anyone. Whether you use Amazon, Venmo, your email, etc., this applies to any online account.
Is it okay to give my 2SV (Amazon OTP text) code to someone?
Your Amazon 2SV (Amazon OTP text) is likely the last thing someone needs to access your account; they already have your username and password. Using your saved payment methods, they can log in and start buying items when you give them the code.
You may not realize what is happening right away, but it will be difficult to catch the scammer because:
- You will no longer receive purchase notifications if you change your saved email address to a temporary “burner” address
- You will not receive notifications if you change your saved phone number to a temporary “burner” number
- By sending packages to an address other than their own (or a public place), they will continue to conceal their identity.
- Account access will be restricted and your password will be changed
Do you not have 2-Step Verification enabled? Take action now!
Here’s how to add security to your Amazon account so that hackers and thieves cannot use your credit card to make unauthorized purchases:
Visit the Amazon website and log in.
- Click “Account & Lists” at the top right corner.
- Choose “Account.”
- To log in and secure your account, click on the “Login & security” button.
- Passwords must be reentered if prompted.
- “Two-Step Verification (2SV) Settings” can be edited by clicking “Edit.”
- Start by clicking “Get Started.”
- Set up your 2SV by following these steps.
To generate the codes, you can use authentication apps (such as Google Authenticator) or 2SV/OTP. To prevent hackers from using the SIM Swapping hack to gain access to your protected accounts, we recommend using an authentication app instead of text messages.
Scammers and hackers can access your Amazon account if 2SV is enabled.
Account access links from Amazon
It is possible that Amazon will send you a text/email (or both) letting you know someone is trying to access your account information. Your security settings have already been accessed by someone who has already logged into your Amazon account.
You must re-enter your password whenever you want to access your account’s security settings, then confirm the access via a link sent to your phone and email.
It is always a good idea not to click on the link or approve the request if someone else is trying to access your security settings. Essentially, the hacker will be able to lock you out of your account if they get access to your security settings.
Scam texts of other types are also important to be aware of
The number of scam text messages sent by fraudsters pretending to be from legitimate companies and banks (such as BOA and Wells Fargo) is increasing every year. Additionally, the links within these texts should not be clicked or the phone number should not be called.
FAQs
Why did I receive an Amazon OTP text?
An Amazon OTP text message may be sent to you if your account is enabled for two-step verification. Moreover, you should change your Amazon password as soon as possible if you are not the one trying to log in. Your username and password may be in the hands of someone even when you are not trying to log in.
Do I automatically have 2-step verification set up on my Amazon account?
Not at all. 2SV must be enabled in your Amazon security settings.
Can one-time passwords be sent by anything other than text message?
Yes, of course. You can receive your one-time password in one of the following ways when you enable 2SV on your Amazon account:
- An audio call
- Via text message
- The Google authenticator app can be used
Is it possible to give my one-time password to an Amazon representative?
Unfortunately, no. If you need your one-time password to accept delivery of an expensive item, don’t give it to anyone else.
A person trying to access your Amazon account may ask for your 2SV code (or one-time password). However, you will never be asked for your 2SV (Amazon OTP text) by Amazon.
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