Connected To WiFi But No Internet? What You Can Do To Fix It

In almost all homes, offices, and public places, WiFi connections are now the norm. However, there are still times when things can go wrong, and you might find yourself with the “connected to WiFi but no internet” error.

Although the reason behind this problem is often easy to identify. Changes in your operating system’s or router’s settings. It may not always be so simple. This means that finding the ideal solution will require testing out several different methods.

In this article, we’ll go over some of the most common reasons for the “connected to WiFi but no internet” error, as well as a few potential solutions.


“Connected to WiFi but no internet” error: Where To Look For Problem

Before we get into the possible solutions, it’s important to identify where the problem lies. After all, there are two main components to a working WiFi connection: the router and the device that you’re trying to connect.

If all of the network-connected devices are facing the “connected to WiFi but no internet” issue. Then it’s likely that the router is the problem. 

On the other hand, if only a single device is facing the “connected to WiFi but no internet” error. There could be a problem with the device’s WiFi connection. Or, the problem could be with the settings on the device itself.

Try connecting additional devices like your computer to the WiFi and see if they can access the internet. If other devices can access the internet without difficulty, your device’s WiFi adapter is the root of the problem.


Potential Causes And Fixes For The “Connected To WiFi But No Internet” Error

Now that we know where to look for the problem, let’s take a closer look at some of the potential causes for the “connected to WiFi but no internet” error.


  1. Problem With The Internet Connection

There are times when the internet connection, rather than a device, is the cause of the “connected to WiFi but no internet” error. This could be the result of damaged cables, service interruptions, or pretty much anything else that is beyond your control.

To determine if your internet provider is to blame for the “connected to WiFi but no internet” issue. In addition, check whether the modem’s “Internet” light is on.

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Likewise, make sure there’s nothing odd, such as constant flashing, going on with the “Link” light. If it’s off or constantly blinking, that could be a sign that there’s a problem with your modem or router.

In these cases, the best thing to do is to wait for the problem to be fixed on the server side. Should you be experiencing any difficulty connecting to the Internet, it is advised that you contact your Internet Service Provider (ISP).


  1. DNS Cache Could Be Corrupted

An IP address is translated into a domain name (such as “” by the Domain Name System.

DNS cache is used to store these IP address-to-domain name mappings so that they can be accessed quickly the next time you visit a website. However, sometimes this cache can become corrupted. This results in the “connected to WiFi but no internet” error.

Technical errors or the emergence of unauthorized domain names by malicious third-party programs.  Such as viruses, can cause the DNS cache to become corrupted. In addition, some websites’ banners and advertisements may insert cookies that change your DNS records.

Fortunately, clearing your DNS cache is a pretty easy process. It only takes a restart of your router and device to fix this problem. In this way, the DNS cache will be cleared, and you will be able to connect to the internet without any problems.

You can also clear your DNS cache using the command prompt. To do this, simply open the command prompt and enter “ipconfig /flushdns.”


  1. Problem With Your Device

As we talked about before, the “connected to WiFi but no internet” error can be caused by an issue with your Wi-Fi adapter and not necessarily your router.

Restarting your device is an excellent initial step to determine is the issue has been fixed. This is because software and network errors often resolve themselves automatically after being restarted.

If you’re still facing the “connected to WiFi but no internet” error after restarting, follow these instructions:

  • Right-click your network icon in the lower right corner of your taskbar.

  • Select the option to “Troubleshoot problems.”

  • Windows will now automatically try to identify the issue and solve it for you.

If Windows is unable to solve the problem, it will provide you with the name and number of the error. It is possible to further investigate the issue using this data in order to find a solution based on this information.

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  1. ISP is Down

Even though you may be connected to your router and have all the necessary cables connected. There’s still a possibility that you’re experiencing the “connected to WiFi but no internet” error because your ISP is down.

To check if your ISP is down, use your mobile data and visit Downdetector. This website uses crowdsourced data to determine whether or not popular services are down in your area.

On the Downdetector website, simply search for your ISP, and the website will populate with reports of any outages in your area. For example, say your ISP is AT&T. If you search for AT&T on Downdetector and there are reports of outages, then it’s likely that the “connected to WiFi but no internet” error is due to an issue on your ISP’s end.


  1. Modem Lights

Sometimes, instead of the connected devices, the issue could be with the modem. If you have a cable or DSL modem, there are certain lights on the modem that will tell you if it’s connected to the internet.

Your WAN light indicator on the router should be blinking to indicate connectivity. Make sure that the WAN light isn’t red or off. In this case, your modem may have trouble connecting to the internet.

In most cases, the DSL lights should be ON, and the Wi-Fi lights should be blinking. If all the lights are ON, it indicates an issue with the connection.


  1. Antivirus Software

Antivirus software has been the source of numerous internet-related issues, so it’s always a good idea to check if your antivirus app is the cause of the “connected to WiFi but no internet” error.

To do this, temporarily disable your antivirus software and see if the issue gets resolved. If it doesn’t, then you know that the issue is with your security software and you’ll need to find a way to whitelist the program or website that you’re trying to access.


  1. Problem With The Router

If you’ve ruled out all other potential causes of the “connected to WiFi but no internet” error, there’s likely an issue with your router. To check if this is the case, simply connect your PC to the modem using an Ethernet cable and see if you can access the internet.

If you’re able to access the internet when connected directly to your modem, it confirms that your router is the culprit behind the “connected to WiFi but no internet” error. Depending on the situation, either your router needs to be reset or you need to contact your ISP for assistance.

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  1. Use Built-in Troubleshooter

If the internet is working uninterrupted on other devices connected to the same network, the issue might be with your computer. In this case, running your computer’s built-in troubleshooter for internet connection problems can help resolve the “connected to WiFi but no internet” error.

Windows computer users should go to the Taskbar and right-click the network icon, choosing “Troubleshoot problems” from the menu. Now Windows will automatically check for and resolve network issues. After the troubleshooter completes its work, you will be notified of the results.

Mac users can find the built-in troubleshooter by searching for “Wireless Diagnostics” in Spotlight. After launching the Wireless Diagnostics utility, click the “Scan” button to have your Mac scan your Wi-Fi environment and look for potential issues.


  1. Outdated Network Driver

The “connected to WiFi but no internet” error may sometimes be caused by an old, out-of-date, or corrupted network driver. Typically, a small yellow mark in the name of your network device and the network adapter will be visible in the Device Manager utility if this is the case.

However, even if you don’t see the yellow mark, the following steps are worth a try. As they’ve helped some users fix the “connected to WiFi but no internet” error:

To fix:

  • Press Windows + R and enter “devmgmt.msc” to launch Device Manager.

  • Your network device should appear under “Network Adapters” when you expand it.

  • You can update the network driver from the context menu by selecting “Update Network Driver”.

  • Your device’s network driver will be found and installed automatically when you click “Search automatically for updated driver software”.

Once the network driver is updated, restart your computer and see if the “connected to WiFi but no internet” error has been fixed.


Wrapping Up

The “connected to WiFi but no internet” error can be frustrating. But hopefully, one of the solutions listed above has helped you fix the problem. If not, then it’s likely that there’s a bigger issue at play, and you must contact your ISP for help.


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