As a result, Samsung TVs have experienced a similar problem where the sound works, but there is no picture showing on the TV.
It has been reported that there are several Samsung TV owners who have experienced this no picture problem in the past. As a result, there is a very simple fix that can be applied to about 50% of Samsung TVs that have sound but no picture due to a problem with the audio signal.
Table of Contents
It is possible to have sound but no picture on the Samsung TV
When you have sound but no picture on your Samsung TV, you will need to reset it in order to get the picture back. It is recommended that you wait at least 1 minute after unplugging your TV before plugging it back in again. You should hold the power button for 35 seconds while disconnecting the TV. Once the 60 seconds have passed, unplug your Samsung TV and plug it back in again.
You can fix the problem of no picture on your Samsung TV by power cycling it
It may seem obvious, but the most common fix for getting your Samsung TV to work again is to unplug it from the wall outlet.
It is recommended that you wait for the entire 60 seconds to complete the process in order to achieve the best results. Be sure to plug it back in after it has been at least a minute since it has been unplugged before you plug it back in.
The power button on an unplugged Samsung TV should be held for about 35 seconds. Keep your TV’s power button in your hand instead of your remote control!
By draining any residual power left in its capacitors, the TV will be able to soft reset itself. Using the remote control to turn on and off the TV is much different.
Unplugging the TV for 60 seconds should result in the TV powering up again.
In about half of cases, this fix should work, but in the remaining 50%, it can be a bit more challenging. Continue reading if you still cannot see your Samsung TV picture.
Make sure all HDMI connections are working
If power cycling your Samsung TV didn’t work, then your HDMI connections should be checked next.
If you are connecting anything via HDMI to your TV, please ensure the connections are tight. To do this, you will need to unplug them and then plug them back in securely after unplugging them.
Due to the popularity of HDMI streaming devices like Roku and Firestick. Samsung TV owners report that their TVs have sound, but no picture. Bad HDMI connections are often the cause of the problem, which occurs quite often.
There are a few ways in which HDMI connections can go wrong:
Connection to HDMI is loose
Connector on HDMI is faulty
HDMI cable has a problem
Check that you are on the correct input channel as well if you confirmed the connection is secure.
In order to find the HDMI port on the back of your TV, you will need to look at the back of the TV. The HDMI port number should be indicated above the HDMI connection on your TV.
If you’re using the Samsung TV remote (and not the Roku or Firestick remotes. If you’re using those) then you’ll need to click the SOURCE (or INPUT) button on your TV. It is likely that you will have to toggle this several times until you are able to find the corresponding input on your TV
If you are sure that the connection is secure and you are connected to the correct input, you might try connecting to a different HDMI port. Samsung TVs typically come with multiple ports, sometimes up to four! If you try using another port, you may be able to get the picture back if you try using it.
In the event that this does not work, the final possible solution for Samsung TV no picture problem here is to replace the HDMI cable you are using to see if that can solve the problem.
The backlight on the Samsung TV is not working, resulting in no picture
As long as nothing has worked so far, there is a very good chance that the backlight of your Samsung TV has been damaged.
The screen of a TV is illuminated by a backlight that is a feature that is present on all televisions. Imagine that the backlight is like the flashlight that is used to light up the puppet show. Seeing the show is nearly impossible when it stops working!
If you have an LCD TV, it is highly likely that you are having a problem with your CFL lights. There may be a problem with the LED lights on your LED TV. You may need to replace them if they are not working properly.
When you turn on your TV, you should come very close to the screen with a flashlight in order to see if this is the case.
When you flash the light, make sure that you look closely at the screen to see if there is any image on it.
Your TV’s backlight may need to be replaced if you see a picture appearing, but it’s extremely faint.
Problem with Samsung TV screen causing no picture
It is most likely that your Samsung TV’s screen is malfunctioning if the backlight is working properly.
The screen is a lot more difficult to fix, because there are several components inside the TV that can cause it.
Several boards, including the T-con board, the Cof-IC, and the Scalar PCB (power control board), are likely to be the culprits.
If you are handy and adventurous, remove the back panel of your Samsung and replace these components yourself. Although, you’re probably better off hiring a qualified TV technician to do the job for you rather than trying to do it yourself.
The size and cost of the screen directly correlate with the financial feasibility of a repair.
TVs smaller than 32 inches are rarely worth repairing because of the labor costs (smaller screens don’t take less time to repair).
Unless you are handy, you are better off buying a brand new TV these days.
Is there still no picture on your Samsung TV? Contact Samsung TV support for assistance
Before you go shopping for a new TV, you should contact Samsung support if you have any questions.
There is a variety of ways in which the company offers its services, such as in-home service or mail-in service.
Depending on the final diagnosis and warranty coverage, the cost of this service may vary.
However, the good news is that you will be able to have a Samsung certified technician check everything out for you.
Make sure your Samsung TV is covered by a warranty
If you would like to know if your TV is covered by Samsung’s warranty, you can also check online.
Samsung TV warranties typically last one year, and the majority of cases I’m hearing about TVs turning on by themselves are on older TVs, but it’s still worth a shot.
In case you have a Samsung TV that has sound but no picture. Don’t panic; there are several proven fixes that can be applied.
You need to power cycle your Samsung TV
Make sure all HDMI connections are working
Check the backlight of your TV
There may be a problem with the screen as a whole
Contact Samsung TV support today
Verify the validity of your Samsung warranty
Have you been able to restore the picture on your Samsung TV after attempting any of these fixes? If you have any tips, we would love to hear them!