Netflix Error Code NW-3-6 — What It Means & How To Fix It

Are there any steps you can take in case you receive the Netflix error code NW-3-6 on your streaming device?

The Netflix error code NW-3-6 indicates that there is a network error and you are unable to access the TV shows and movies you want. Moreover, we will explain why this Netflix error code shows up and how to resolve it in this post.


Is there a way to fix Netflix Error Code NW-3-6?

The following message usually appears when Netflix error code NW-3-6 occurs:

Try again or visit Netflix’s help page: if you are having trouble connecting to Netflix.

Your home network is probably not configured correctly, or you have a down internet connection when you receive this error message.


What Do I Do If I Receive the Netflix Error Code NW-3-6?

In case you are experiencing problems connecting to Netflix, you can restart it by following these troubleshooting steps.


1. Restarting streaming devices is a good idea. If you restart your Roku or smart TV, the cache for the streaming device will be cleared out and you will be able to access Netflix again. Additionally, a reset of your Roku box or streaming stick requires more than just turning your TV on and off. Moreover, you should wait about 30 seconds before turning on a smart TV after it has been turned off.

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2. Your network needs to be restarted. On your home network, it could be the router or modem that’s causing the problem.  However, in the absence of an internet connection, Netflix will not be able to be streamed. Moreover, a restart of your network may be the next best option if restarting your streaming device did not work.


Tip: If none of your devices can connect to the internet, try troubleshooting your internet connection to see if it can be fixed again.


3. Your default connections should be restored. A default connection is one that occurs automatically when you set up your modem for the first time. In addition, the problem might be fixed by resetting those settings back to factory default if you’ve changed them. For modem settings to be changed, you must log in as an administrator.



Restoring your default settings may reset your modem’s password to the default password, so be sure to change it again since the default password poses a security risk.


4. Turn off your VPN if you are using one, and if you are using a virtual private network (VPN), you might want to turn it off as well. Netflix could geofence your content based on regional restrictions if it sees your region through a VPN. It might be possible to get Netflix working again if you turn off your VPN.


5. Your smart TV should be connected directly to your modem. An ethernet cable can be used to connect your smart TV to your modem if you still have trouble connecting or your wireless connection is slow. This might also help you solve your streaming problem in addition to giving you a better signal.


6. You should make sure that your DNS settings are correct before proceeding. If you’re streaming from a gaming console, this is especially important. Incorrect DNS server settings will prevent you from streaming your entertainment online.

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Changing your router’s DNS servers may be necessary even if you’re not using a gaming system.

  • To connect via Wi-Fi or Wired Connect on PlayStation, go to Settings > Network Settings > Internet Connections > Custom. Use these settings:
  • IP Address Setting should be set to automatic
  • Do not set DHCP hostnames
  • Setting DNS to automatic is recommended
  • It is recommended that MTU be set to automatic
  • The proxy server must be set to Do Not Use
  • You can configure your Xbox’s network settings by going to Settings > System Settings > Network Settings > Network > Configure Network. Select Automatic DNS Settings from the DNS Settings menu. Your Xbox will need to be restarted once you’ve finished.

7. Your modem or router needs to be reset. Your router and modem can also be reset if a restart didn’t work. You may be able to fix a problem with your modem or router by resetting your network, but it will take a few minutes.


Your smart TV needs to be reset to work with Netflix

Resetting your network might not work if everything else on your smart TV works with your network connection, but Netflix does not. There’s no way to reset the app, unfortunately.

It is, however, possible to check the update status to ensure that it is fully updated. Make sure you haven’t missed any updates by logging out and back in with your Netflix user name and password. Before you can use the service, an update should be installed if there is one pending.

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You may also try uninstalling and then reinstalling Netflix on your device. It might be a good idea to try installing the Netflix app again if you are experiencing problems.



What should I do if I receive Netflix error code NW-2-5?

There is usually an issue with the network connection if Netflix error code NW-2-5 appears on your screen. You may be able to access Netflix again if you press Try Again on the screen to fix Netflix error code NW-2-5. 

You may need to make sure that your streaming device is connected to a streaming-capable network if this does not work. The problem can be resolved by restarting your streaming device, restarting your home network, and boosting your Wi-Fi signal. There is however more information about Netflix error code NW-2-5 on this page.


Is there a way to fix Netflix error code 300?

When Netflix is not working on Sony TVs or Blu-ray players, Netflix error code 300 is displayed. Start Netflix again after a few minutes and check if network congestion has cleared after restarting the app. It is recommended that you contact Sony support if you continue to experience problems.


What is the solution to Netflix error code 111?

You need to refresh your Android TV or Amazon Fire TV device if you encounter Netflix error code 111.

Go to Settings > Applications > Manage Installed Applications and select Netflix > Clear Data > Clear Data > Clear Cache to clear Netflix app data on your Amazon Fire TV device. Select Netflix from the System apps menu in Settings > Apps > System apps, and then select Clear data.


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