You will notice that as a result of this, your Insignia TV will have a black screen with no picture displayed on it. Despite the fact that the backlight is on, there is nothing on the screen. There is nothing more frustrating than the black screen of death on a brand new Insignia TV, especially if it occurs on a brand new TV.
Fortunately, this is usually only a temporary problem, and there are several proven fixes for the Insignia TV black screen.
It’s a good idea to try each and every one of these solutions to resolve the black screen problem on your Insignia TV if you would like to see if one works for you.
Are there any fixes that can be implemented for the black screen issue on an Insignia TV?
When you see a black screen on your Insignia TV, it is a sign that it needs to be reset. If you want to plug your TV back in after unplugging it, wait for at least 1 minute before doing so. Keeping the power button pressed and held for half a minute is recommended while the TV is unplugged. Once the 1 minute is up, plug your Vizio TV back in and you can use it again.
In most cases, power cycling the Insignia TV will fix the black screen problem 9 out of 10 times.
The above solution may not always work to resolve the Insignia TV black screen problem, and these problems are usually caused by hardware problems that are not covered by the solution above.
However, before you troubleshoot the hardware, you should try a few simple troubleshooting steps.
You can remove the Insignia TV from the wall by unplugging it
There are several ways to fix a black screen on an Insignia TV, but the most common way is to power cycle or unplug the TV.
You will want to wait the whole one minute for the best results, so be sure to do so. It is important to have a little patience and to make sure that it has been at least a minute before you plug it back in again.
It is important that you locate the power button on your Insignia TV after you have unplugged it and hold it for half a minute. The power button on your television should be held instead of the remote control!
Using this method will allow the TV to soft reset and eliminate any residual power. Using the remote is different from simply turning it on and off!
In the event that you plug the TV back in after one minute, it should start working again.
There should be no problem with this fix in most cases, but in the remaining 10% of cases, it might be a bit tricky. Please take note that if the black screen of death still appears on your Insignia TV, you may want to try the fixes described below.
Make sure all HDMI connections are working
If power cycling your Insignia TV did not solve the black screen of death problem, check your HDMI connections.
Be sure that your HDMI connections are snug when connecting anything to your TV via HDMI. Unplug them and re-plug them securely to accomplish this.
Insignia TV owners are experiencing black screens due to the popularity of HDMI streaming devices such as Roku and Firestick.
A bad HDMI connection is often to blame.
HDMI connections can be bad in several ways:
An HDMI connection that is loose
There is a problem with the HDMI port
Cable with bad HDMI signals
You should also confirm that you are on the correct input channel if the connection is secure.
A label indicating the HDMI port number is located above the HDMI port on the back of your TV.
If you are using a Roku or Firestick remote, use the SOURCE (or INPUT) button on the Insignia remote. Changing the input on your TV several times may be necessary until you find the right one
It might be worth trying connecting to a different HDMI port if your HDMI connection is secure.
Many Insignia TVs are equipped with multiple ports, sometimes as many as four! Check if you can get the picture back by using a different port.
You could also try replacing your HDMI cable and see if that works if that doesn’t.
A problem with the backlight on Insignia TVs
A faulty LED power strip on the backlight may be responsible for the lack of picture on your Insignia TV even if its power light is green.
If you are experiencing a black screen on an Insignia TV, turn on the TV and shine a flashlight close to the screen (the flashlight on your phone will also work). All the lights should be turned off if you want to see better.
When the screen of the Insignia TV is functioning properly, the image on the screen will be very dim.
Make sure the volume and input keys on the remote control work and that the TV responds to your commands.
Depending on where the TV’s user interface is on the screen, you might have to move the light around in order to locate it. You may also see a faint image if you hear audio cues.
If, when you shine a flashlight on the screen, and if you are able to control the TV with the remote while the screen is dim, that is good news for you. As a result, the TV’s T-CON and mainboard are functioning properly.
It is most likely the LED backlight of the TV that is malfunctioning in that case.
You may be able to replace some of a TV’s components yourself, but disassembling a TV is likely to void the warranty. For further assistance, I recommend contacting Insignia if your TV is still under warranty.
Performing some simple DIY repairs for your TV will save you a lot of money.
There are a number of potential causes of Insignia TV’s black screen of death, and I will discuss some of them in the following sections.
Buying a replacement screen is usually not worth the cost if the whole panel is broken. It is usually cheaper to repair a TV panel than to purchase a new one. Unless a TV panel is damaged physically, it is rare for it to break.
LED backlight strip replacement for Insignia
LED lights are used in the backlights of TVs as a source of illumination. It is possible for the entire strip to malfunction if a light in the strip is broken.
It may be easier to replace an entire strip rather than a single malfunctioning LED light. Your TV model can be ordered online with backlight LED strips.
Due to the large number of screws and the disassembly of the bezels, changing the LED backlight strips is quite a hassle.
Since the glass panel is fragile, it must also be removed since replacement is very expensive.
It is only worth replacing LED backlight strips if you are familiar with TV disassembly.
Insignia technicians or TV repair stores can do the job for you if you don’t want to do it yourself.
Replacement of LED backlight strips usually costs between $100 and $200, depending on the number of strips you need. Depending on the TV’s size, some will have more LED backlight strips than others.
You can fix the black screen of death on your Insignia TV by replacing the LED backlight strips yourself, which could save you hundreds of dollars.
This is also a good option if your TV only shows a picture on one side, or if your screen is very dim.
There is a need to replace the T-CON board on Insignia TV
Even with a bright light shining directly on the screen, you might not see any image on your Insignia TV due to a broken T-CON board.
Image creation on a TV is the responsibility of the T-CON board.
A TV’s T-CON board can be changed in a few simple steps, despite how daunting it may seem at first.
By browsing online marketplaces such as eBay or Amazon for your television’s model number, you can find replacement T-CON boards. It is not very expensive to buy T-CON boards, usually under $100.
A T-CON board can be replaced much more easily than a LED backlight on a TV. Taking off the rear panel, disconnecting the ribbon cables on the T-CON board, removing the screws, and popping out the new one are all you need to do.
A few screws and two to three ribbon cables are all that is required to connect most panels in just a few minutes.
Get in touch with Insignia TV’s customer support team
You should try everything you can think of if the Insignia TV screen is still black after you have tried everything, then there is likely to be a hardware error with the power board or the backlight array. Contact Insignia support if that is the case:
- By phone: 1-877-467-4289 (every day from Monday through Friday, 8AM to 9PM CT).
- Please use the contact form at insigniaproducts.com/email-us to get in touch with support team.
Make a claim under the warranty of your Insignia TV
If your black screen issue cannot be resolved, you may want to check if your Insignia TV is still under warranty.
It will either be repaired or replaced after the manufacturer determines whether the issue is covered under warranty.
It is even possible to get in-home services from some companies, if your warranty covers this type of service. It’s definitely worth giving it a try!
Final thoughts: Fixing Insignia TV Black Screen of Death Issue
If your Insignia TV displays a black screen of death, you can try the following fixes:
There is a possibility that you will need to power cycle your Insignia TV
Make sure all HDMI connections are working
Make sure the backlight on your TV is still working
It’s possible that the screen is the problem:
Backlights that are broken
The T-CON board is broken
Insignia TV support can be contacted
Be sure to check your warranty with Insignia
Please let us know if any of these solutions were helpful to you. Would you be able to let me know if you were able to fix the black screen of death on your Insignia TV? Would you mind sharing with us the steps you took to do it?