Troubleshooting checklists for Volume Not Working On Vizio TV are always helpful before any issues are escalated.
Vizio TV’s volume control has caused me several problems. Based on this, I have created a checklist for solving the problem.
There was a very important football match I wanted to watch a few weeks ago. My entire day had been spent waiting for it to come on after work.
However, I was horrified to discover that there was no audio on my Vizio TV after turning it on.
The past several times I have encountered audio-related issues, I have realized that the TV may not necessarily be the source of the problem.
Some causes are very obvious, such as having your TV on mute. There are times when the audio output device is connected to the 3.5 mm jack without your knowledge.
Also, read How to fix Vizio TV No Signal issue
During the creation of this checklist, I carefully reviewed my Vizio TV’s audio options and watched some very useful YouTube videos on what Vizio TVs can and cannot do regarding audio transmission.
The audio issues most commonly encountered by Vizio TV users were also explained in the FAQs available online. You will also find this checklist useful.
The volume on your Vizio TV needs to be adjusted, the TV should not be set to mute, the remote control should work properly, the HDMI cable needs to be checked, and the satellite box shouldn’t be set to mute.
Audio issues on your Vizio TV can usually be resolved by following the troubleshooting checklist below.
Volume Not Working On Vizio TV
Check if your Remote Control Works
When batteries die or other problems arise, Vizio TV remotes stop working correctly.
If you are having trouble with the volume on your TV, that could very well be the case.
The first step to troubleshooting should always be to verify that your remote is working.
Press the volume buttons on your remote to turn on your TV. Changing the battery in the remote control may solve the problem if the TV does not respond to the remote control.
A new remote will be needed if changing the batteries does not work.
When the remote control is working properly, move on to the next step.
Ensure your Vizio TV is not Muted
Your Vizio TV may have been turned off accidentally. This will result in no audio being heard from the TV.
If the mute button on your Vizio remote does not work, try pressing the volume button.
You may need to check the volume on your Vizio TV if it is not muted.
Also, read How to Connect Vizio TV to WiFi Without Remote?
Check your Vizio TV Volume
It does not matter how many times you press the mute button, you can still not hear anything. If your television volume is set to zero, that may be the reason.
By pressing the “+” side of the volume button on your TV remote, you can increase the volume.
A volume level above zero should be set on the TV.
In the event that you have adjusted the TV volume properly and are still unable to hear anything, you may need to check the HDMI cable.
Check your HDMI Cable
The HDMI cable plays a very important role in the transmission of audio and video signals from the TV to the receiver.
HDMI cables that connect your TV to an external device may be faulty, resulting in volume issues.
There is a very good chance that your HDMI cable is damaged if you can see video on your TV but not hear audio.
The audio issue might be resolved if you use another HDMI cable.
If you use a different HDMI cable, the audio issues are resolved, meaning your previous HDMI cable was defective.
Check the Volume Settings on your Set-Top Box
If you are using a set-top box, the set-top box transmits audio and video signals to the TV.
Therefore, if you are experiencing audio problems, you should check the volume setting on your set-top box.
Check your set-top box’s mute setting first using the remote control. Then, increase the volume to a level that can be heard.
Move on to the next step if this doesn’t work.
Check if SAP has been Enabled on your Vizio TV
Secondary Audio Programming, or SAP, allows you to watch TV in a language other than that of the original video.
It’s usually included in a TV show as a second audio stream.
In order to watch the show in its original language, you can turn off SAP on your TV. There are many popular labels for SAP menus, such as ‘SAP’, ‘Audio Select’, ‘B-Audio’, and ‘MTS’.
The following steps will help you enable SAP on your Vizio TV:
- Use your remote to select the ‘menu’ option.
- Choose the audio option from the drop-down menu.
- Select the ‘SAP’ Option.
- Choose the setting you want.
Your Vizio TV may also benefit from turning off DTS TruSurround if the problem persists.
Also, read Vizio TV No Picture But Has Sound
Turn Off DTS TruSurround on your Vizio TV
Due to the TV’s advanced audio settings, many Vizio TV users have volume issues.
Your Vizio TV may be experiencing audio problems if the program you’re watching conflicts with DTS TruSurround.
Depending on the situation, you may be able to fix the problem by turning off the advanced setting. The following steps will help you disable DTS TruSurround on your Vizio TV:
- Select Main Menu from the menu bar.
- Click on Audio Settings.
- Select Advanced Audio.
- Disable the DTS TruSurround feature.
The next step should be taken if this does not work.
Check if a 3.5mm Audio Cable has been Plugged in
Leaving any device plugged into the audio jack of your Vizio TV will prevent the speakers from transmitting any audio.
If you have an earphone or a headphone plugged in from before, it is possible that it has been left on.
When this happens, the TV sends audio output to the connected device.
When you are not wearing these devices, you will not be able to hear the audio output.
When the TV is turned on, increase the volume by disconnecting the device.
You might be able to resolve the issue by resetting your Vizio TV if you aren’t connected to an audio device.
Reset your Vizio TV
If Resetting your Vizio TV would most likely resolve your audio problems if none of the above methods worked.
- Press the menu button on your Vizio remote.
- With your remote control, select the ‘System’ option.
- Choose ‘Reset & Admin’ from the menu.
- Click ‘OK’
- Please enter any parental codes that you manually entered.
- Whenever you are asked for a password, enter ‘0000’ if no parental code has been manually entered.
- Click on ‘Reset’.
- Click ‘OK’
- Let the TV turn off.
Once the TV is turned back on, the Setup App will begin launching.
Contact Support
There is a possibility that none of the above will work, and you will still experience audio issues.
The customer support team at Vizio should be contacted if you encounter such an issue.
Detailed information about Vizio Support can be found on the website.
Frequently Asked Questions
Are there volume buttons on VIZIO TV?
There are volume buttons on Vizio TVs. Depending on the TV model, they are usually found on the rear or side.
What is the procedure for resetting the sound on my VIZIO TV?
Vizio TVs can be reset by following these steps:
- You can access the menu by pressing the ‘menu’ button on your Vizio remote.
- Using the remote control, select ‘System’.
- Choose ‘Reset & Admin’ from the menu.
- Click ‘OK’
- If you have manually entered a parental code, enter it here.
- Whenever you are asked for a password, enter ‘0000’ if no parental code has been manually entered.
- Click on ‘Reset’.
- Click ‘OK’
Turn off the TV once it has finished playing.
You can perform a soft reset by unplugging your TV from its socket, waiting for 60 seconds, then plugging it back in again.
Is there a way to turn down the volume on my Vizio TV without a remote control?
The on-unit buttons on Vizio TVs let you lower the volume without a remote.
The TV’s buttons can be found either on the front or the back. The Smart Cast app on your phone can also be used to do so.
Conclusion
Having audio problems with your Vizio TV can be caused by a number of different factors.
Things like advanced audio settings or a 3.5mm jack plugged in may be the cause, although they are often just as simple as low volume or a 3.5mm jack.
You should now be able to detect both simple and relatively technical problems with your TV after reading this article.
Most audio issues can be resolved this way and you’ll be able to get your audio back quickly as a result. This should be helpful.
Also, read