It seems that most Vizio TVs eventually run into a similar problem, where the Vizio TV No Picture but has sound.
This problem has been reported by countless Vizio TV owners. Vizio TVs with sound but no picture can be fixed with an easy fix that should fix about 50% of them.
Vizio TV No Picture but has sound
It may be necessary for you to reset your Vizio TV if you have sound but no picture. Ensure that you unplug your TV and wait a full 60 seconds before plugging it back in. For 30 seconds, hold down the power button while the TV is unplugged. Plug back in your Vizio TV after 60 seconds have passed.
Power cycle your Vizio TV
Despite this seeming obvious, it’s most common to unplug your Vizio TV from the wall outlet in order to get the picture back to normal.
Waiting for the full 60 seconds is essential here. Before plugging it back in, make sure it’s been a full minute since you first unplugged it.
Identify and hold your Vizio TV’s power button for approximately 30 seconds while it is unplugged. Do not use your remote to control your TV; hold the power button instead!
As a result, your TV will be able to soft reset itself by draining any residual power in its capacitors. Using the remote to turn on and off the TV is much different.
It should automatically power back up after 60 seconds if you plug the TV back in.
Approximately 50% of cases should be fixed by this fix, but the other 50% can be a bit trickier. Continue reading if you are still having trouble getting the picture back on your Vizio TV.
Also, read How to Update and Install Apps On A Vizio TV
Check all HDMI connections
Your HDMI connections should be checked next if power cycling your Vizio TV fails to work.
You should make sure that anything connected to your television via HDMI is snugly connected! Make sure they are unplugged and then securely plugged in again.
Increasingly, people who own Vizio TVs are reporting that they have sound, but no picture due to the growing popularity of HDMI streaming devices such as Roku and Firestick. HDMI connections are often the cause of these problems.
There are several types of bad HDMI connections:
- Loose HDMI connection
- Faulty HDMI port
- Bad HDMI cable
You should also confirm you are on the correct input channel if you confirmed the connection was secure.
You can find the HDMI port on the back of your TV by looking at the back. You should be able to tell which HDMI port number is above the HDMI connection on your TV via a label.
It is important to note that number (HDMI “2” in the example above).
Click SOURCE (or INPUT) using your Vizio TV remote (NOT your Roku or Firestick remote). To find the corresponding input on your TV, you may need to toggle this several times
My recommendation is to connect to a different HDMI port if the connection is secure. Many Vizio TVs have more than one port, sometimes up to four! If you still don’t get a picture, try using a different port.
In that case, you may want to try replacing your HDMI cable and see if that helps.
The issue with Vizio TV backlight
It is possible that one of the LED power strips on the backlight of your Vizio TV is faulty if you hear sound but no picture on the screen.
Be sure to power on the TV before troubleshooting. Once you’ve done this, take a flashlight (your phone’s flashlight is also fine) and point it directly at the TV screen. It would be much easier to see if you turned off all of the lights.
A TV with a working screen will display a very dim image.
Test whether the TV responds to commands using the remote control. The remote’s input and volume keys should also be tested.
The TV’s user interface might need to be located by moving the light around. It’s likely that you will see a faint image along with hearing audio cues.
There is good news if you are able to control the TV with a flashlight and you see a dim image on the screen. Having a functioning T-CON and mainboard means the TV is working properly.
Therefore, it is probably the LED backlight on the TV that is causing the problem.
NOTE: The warranty on a television may be voided if you disassemble it, although some components can be replaced easily. You might want to contact Vizio for further assistance if your TV is still under warranty.
However, you won’t have to pay much for repairs or technicians if you perform some simple DIY fixes.
You can find some more information about the components that might be causing your black screen below.
A broken panel can also lead to expensive and unnecessary replacement screens.
In most cases, it’s cheaper to buy a new TV rather than replace the panel. However, unless a TV is physically damaged by force, its panel is seldom broken.
Also, read How to Turn Up Volume on Vizio TV Without Remote
Problem with Vizio TV screen
A problem with the screen of your Vizio TV is most likely if the backlight is working.
There are a number of components inside the TV itself that can cause problems with the screen, making them harder to solve.
Several boards need to be checked, including the T-con board, Cof-IC board, and Scalar PCB (power control board).
Vizio’s back panel can be removed, and these components can be replaced on your own if you are handy. If you want the work done right, you should hire a TV technician.
It is important to take into account the size of the screen when considering costs and whether or not a repair will be cost-effective.
When it comes to repairing TVs under 32 inches, the labor costs involved are rarely worth the repair (just because the screen is smaller doesn’t mean it takes longer to fix it!).
Unless you can take care of the job yourself, you’re probably better off buying a brand-new TV.
Vizio TV support
It’s best to contact Vizio TV’s support team directly if you tried all the troubleshooting steps above and you still don’t have any picture on your Vizio TV.
You can reach them at 1-844-254-8087.
- Monday – Friday, 8:00 AM – 11:00 PM CST
- Saturday – Sunday, 8:00 AM – 9:00 PM CST
(Shortest wait times are Monday – Friday, 1:00 PM – 5:00 PM CST)
Also, read How to Turn on Vizio TV Without Remote
Vizio TV warranty
Despite being a last resort, you should find out if your TV is covered by a warranty.
You will either have your TV repaired or replaced once Vizio has determined whether the issue is covered under warranty.
Depending on your warranty, they can even perform the work at home. Don’t be afraid to try!
Why is there no picture on my Vizio TV?
There could be several reasons why there’s no picture on your Vizio TV, including a faulty cable or connection, a problem with the TV’s settings, or a hardware issue.
What should I do if there’s no picture on my Vizio TV?
If there’s no picture on your Vizio TV, you can try the following troubleshooting steps:
- Check the cable connections between the TV and any external devices, such as a cable box or gaming console.
- Make sure the TV is on the correct input source.
- Adjust the TV’s brightness and contrast settings.
- Try resetting the TV to its default settings.
- Check for any software updates for the TV.
- If the issue persists, consider seeking professional repair or contacting Vizio customer support.
Why is there sound but no picture on my Vizio TV?
If there’s sound but no picture on your Vizio TV, it could be due to a problem with the TV’s backlight, a loose cable connection, or a hardware issue.
How can I prevent the no picture issue from happening in the future?
To prevent the no picture issue from happening in the future, it’s important to properly maintain your Vizio TV by keeping it clean and dust-free, avoiding power surges, and using high-quality cables and connections.
What should I do if my Vizio TV is still under warranty and has no picture?
If your Vizio TV is still under warranty and has no picture, you should contact Vizio customer support to initiate a warranty claim and have the TV repaired or replaced.
You don’t need to panic if your Vizio TV is not showing pictures even when it has sound: here are some proven solutions:
- Make sure your Vizio TV is powered on and off
- Ensure that all HDMI connections are working
- Check if the backlight on your TV is still working
- It is possible that the screen is the problem
- Get in touch with Vizio TV support
- Make sure your Vizio warranty is up to date
I hope you were able to solve your problem with one of these fixes. Did your Vizio TV show a picture after the picture went black? Leave a comment if you did!